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Notes on letting Whitehaven
 

  • When you confirm your booking we require a 50% to hold the property.
  • The property bond is the greater of $4000 or 50% of the booking fee
  • Balance of the rental amount must be received in full 30 days prior to occupancy

 
Standard Terms and Conditions of Temporary Holiday Accommodation
 
The owners will make every effort to ensure the property is available as booked. However the owners reserve the right to make alterations to bookings due to unforeseen circumstances.
 
To maintain a good standard for our guests we require certain conditions to be complied with. We appreciate most will respect our property but the occasional abuse requires that we state the following conditions.
 
Number of Guests should not exceed 18 or subsequently agreed in writing or email.  Fees will apply for excess guests not agreed with the owners in advance.
 
Parties and Functions are strictly prohibited unless agreed in writing or email. The price charged is for domestic use only and not commercial. Accordingly this rate does not allow for the extra wear associated with functions in terms of cleaning, garbage removal, wear and tear, repairs etc. Use contrary to this may result in loss of your bond and/or additional payments.
 
If you have received permission to have a function, the maximum number of guests at the property at any one time is limited to 80 people and the bond is $4000. A security guard is also required for the duration of the event.
 
Damage, Breakages, Theft and Loss are the tenants responsibility during their stay.
 
Departure - the property should be left in a similar state to its condition on arrival. Check-out time is 9am, to allow time to prepare property for next guests arriving at 2pm that day. If furniture is moved and not returned, a fee will be charged to put the furniture back in its original position.
 
Disturbance to our neighbours, including excessive noise, is prohibited and may result in termination of rental and loss of bond.
 
Bond is payable at the same time as the balance amount. The bond will be refunded within 14 days in full subject to the above conditions being met. It is designed to cover any additional costs incurred including but not limited to, any breakage, damage or excess cleaning requirements, extra guests beyond those declared..etc.  
 
All linen is supplied except beach towels that are to be supplied by the tenant.
 
Loss - the owners take no responsibility for the tenant’s personal property.
 
Variations to these conditions may only be made by prior arrangements with the owner in writing.
 

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